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★ Certified Customer of Choice

DENPLAN LIMITED

Certified Customer of Choice · Certified 2026-01
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Certified Customer of Choice Platinum Fast Payer Gold Fast Payer Recognised Fast Payer

About this listing

DENPLAN LIMITED has completed the GBP-14 Diagnostic and is certified as a Customer of Choice. Unlike a Fast Payment Score, this is a full independent assessment across 14 practice areas -- payment behaviour is one input among several, not the whole picture. The review and heatmap below are the outcome of that assessment; no single number is issued, since this diagnostic didn't produce one.

GBP-14 Diagnostic: heatmap assessment Fast Payment Score (pre-certification): 98 Certified 2026-01 🏆 Fast Payer Award: 5 years (2022, 2023, 2024, 2025, 2026)

GBP-14 Diagnostic results

    Financial Practices

    How reliably and transparently the organisation handles payment itself — timing, dispute resolution, and clarity of process.

    FP1Payment predictability & reliability Exemplary
    FP2Prompt dispute resolution & clear ownership Exemplary
    FP3Transparency & clarity of payment processes Exemplary

    Operational Practices

    How easy the organisation is to work with day-to-day — onboarding, purchase orders, invoicing, and reducing risk to suppliers' invoices.

    OP1Proportionate onboarding & due diligence Strong
    OP2Purchase order / receipting clarity Strong
    OP3Invoicing process simplicity Strong
    OP4Prevention: invoice-at-risk early warning Strong

    Supplier Practices

    How suppliers are treated directly — access to escalate issues, relationship quality, and fairness of contract terms.

    SP1Accessible escalation routes & contacts Exemplary
    SP2Respectful supplier treatment & relationship quality Exemplary
    SP3Fair & proportionate contract terms Exemplary

    Culture & Learning

    Whether leadership, learning and governance reinforce good supplier practice over time, rather than relying on one team or process.

    CL1Leadership intervention when systems fail Exemplary
    CL2Learning from root causes & continuous improvement Exemplary
    CL3Governance, metrics & accountability cadence Exemplary

    Pattern of behaviour over time

    Fast Payment Score, 0–100 — the line rising means faster, more reliable payment over time; falling means it's slipping.

    2018: 78 → 2026: 98 ↑ Improving
    FAST PAYMENT SCORE 708090100 2018: 782019: 852020: 982021: 982022: 982023: 982024: 982025: 982026: 98 201820192020202120222023202420252026
    Year Avg. days to pay % paid late Score
    2018 17 30.5% 78
    2019 14.5 5% 85
    2020 2 0% 98
    2021 2 0% 98
    2022 2 0% 98
    2023 2 0% 98
    2024 2 0% 98
    2025 2 0% 98
    2026 2 0% 98

    Payment speed breakdown, by year

    % of invoices paid within 30 days, 31–60 days, and 60+ days, each year.

    2018
    2019
    2020
    2021
    2022
    2023
    2024
    2025
    2026
    Within 30 days 31–60 days 60+ days
    98 FAST SCORE

    Fast Payment Score, derived from reported average days to pay and % invoices paid late. Not a Supplier Choice Index score.

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